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Frequently Asked Questions

Find the Answers Here

Looking for a bit more information about our services? Here is a collection of all the questions we usually get asked by our clients for your convenience. If you have any other questions, please let us know.

  • • Do you accept online bookings?
    ○ Yes we do accept online bookings. We are a fully automated and frictionless customer service cleaning provider. Feel free to book online using the BOOK ONLINE button at the top of the screen.
  • • Do you take cash?
    ○ Unfortunately we do not accept any cash or check payments. We do however accept online payment via debit card, credit card, or bank transfer.
  • • Do you provide your own equipment?
    ○ Our cleaners provide all equipment needed to complete services. If you have a specific request, ex. Stainless steel fridge shining, we ask that you provide this information in your request so that we can ensure our cleaners are equipped with the correct equipment for the job.
  • • How do we pay for the service?
    ○ Once cleaning service is completed, payment will be made with the payment details that were collected upon booking - the final invoice will be sent to you directly and payment will be processed.
  • • What types of services do you offer?
    ○ We offer a wide range of house cleaning services - please review our services page to see details breaking down exactly what we can offer.
  • • Do you offer carpet cleaning or window cleaning?
    ○ Unfortunately, we only offer house cleaning services and no niche type services such as carpet cleaning and window cleaning.
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